Privacy policy
As Project LLC (“we”) handles personal information collected through the (03)0 online shop and our shop in Shibuya in line with Japan’s Act on the Protection of Personal Information (APPI). The Japanese version of this policy is the binding one.
1. What we collect
- Name, address, phone number and email you give us when you order or contact us
- Order details, payment method type, delivery and pickup details (we never store card numbers; our payment providers process them)
- Access times, IP address, browser details and cookies
2. Why we use it
- To confirm, charge, ship and hand over your order, and to admit you to events
- To answer your questions and handle defects and refunds
- To send news about new pieces and events if you ask for it (you can stop any time)
- To prevent fraud, keep the site secure and improve it
- To meet legal obligations
3. Service providers
We share personal information only as needed with: payments (Square K.K., KOMOJU Co., Ltd., Paidy Inc.), delivery (Yamato Transport Co., Ltd., Japan Post Co., Ltd.), hosting (XServer Inc.) and email (Google LLC, Automattic Inc.). We supervise them appropriately.
4. Transfers outside Japan
Some payment processing may run on systems of Block, Inc. (USA), the parent company of Square K.K. We use services of Google LLC (USA) to deliver web fonts and to send and receive email. Order confirmations and other emails from the shop, including newsletters, are sent through the MailPoet sending service by Automattic Inc. (USA). To measure ads and for shopping features we may use tags by Meta Platforms, Inc. (USA) and Google LLC (USA), which then receive cookie data and information about your purchase. For information on US privacy law, see the Personal Information Protection Commission. These companies maintain systems that meet the APPI standards.
5. Sharing with third parties
We do not give your personal information to third parties without your consent unless the law requires it.
6. Security
We control access, encrypt connections and train our staff to protect your information against leaks, loss or damage.
7. Cookies and data sent to other services
We use cookies to keep your cart and login working. This site also uses the services below, which receive information from your device when you view a page. You can turn cookies off in your browser, but some features may stop working. If you visit from Europe (EEA, UK, Switzerland), we only use analytics and advertising cookies after you agree. Your choice and the time you made it are stored in cookies (o30_consent, o30_cc_at and a consent cookie for Meta) for 180 days from your choice; after that we ask again. Change cookie settings
| Sent to | Information | Purpose |
|---|---|---|
| Google LLC (Google Analytics, Google Ads, Google Merchant Center) | Page address and referrer, device and browser details, IP address, cookie IDs, actions such as add to cart and purchase | Visitor statistics, measuring and showing ads |
| Meta Platforms, Inc. (Meta Pixel, Conversions API) | Pages viewed, actions such as add to cart and purchase, device and browser details, IP address, cookie IDs, and at purchase your email address and phone number in hashed form | Measuring and showing ads on Instagram and Facebook |
| Google LLC (Google Fonts) | IP address, device and browser details, page viewed | Showing the site’s fonts |
| KOMOJU Co., Ltd. | IP address, device and browser details; at payment, the details needed to pay | Showing payment methods and processing payments |
| jsDelivr (Prospect One) | IP address, device and browser details | Delivering code the site needs to display |
When you enter a postcode at checkout, only the postcode is sent to an outside service (zipcloud) to fill in your address.
8. Your rights
You can ask us to disclose, correct, add to, delete or stop using your personal data, or to stop sharing it. We will verify your identity and respond without delay as the law requires. Contact us below.
9. Contact
As Project LLC (Representative: Ayse Sibel Bozankaya)
Fuji Building 1F, 1-3-2 Jinnan, Shibuya-ku, Tokyo 150-0041, Japan
info@030tokyo.com / +81-3-6809-0826
10. Changes
We may update this policy. Changes take effect when posted here.
Effective: 13 October 2026